Internet Payments Grow, Chargeback Rates Fall. Pago Electrónico :: e-Payment

Internet Payments Grow, Chargeback Rates Fall


Fecha Jueves, febrero 12 @ 12:51:09
Tema Pago Electrónico :: e-Payment

Wells Fargo, which processes 15 per cent of total online retail payments in the US, handled almost USD 12 billion in Internet payments during 2003, or double the volume for 2002

The bank handles payments for over 60,000 e-tailers and for 90 to 95 per cent of the online auction market in the US, after becoming the payment provider for PayPal Inc, in June 2002. As the first US bank to process a secure credit card payment over the Internet, Wells Fargo’s payments business is growing more rapidly than the domestic eCommerce industry, while also providing card fraud and chargeback assistance to online merchants.
Total chargeback rates at e-tailers dropped in the year to June 2003, according to the Merchant Risk Council, but the average proportion of merchants with a fraudulent chargeback rate of less than 0.35 per cent, increased from 48 per cent in 2002, to 64 per cent in 2003. Small merchants made most progress in reducing their chargeback rate, while the proportion of e-tailers with fraudulent chargeback rates greater than 1 per cent, fell to single-digit levels, at an overall rate of 9.7 per cent. By contrast, in 2002, almost twice as many (18 per cent) of the merchants had a more than 1 per cent fraudulent chargeback rate.

The MRC also found 38 per cent of survey respondents in 2003, to classify international card fraud as “out of control”, or “a big problem”, down from 41 per cent in 2002. On average, 45 per cent of e-tailers surveyed in 2003, have already implemented, or plan to implement, secure online payments programs such as Verified by Visa and MasterCard SecureCode, up from 31 per cent in 2002. However, 16 per cent of merchants surveyed had never heard of either program, including over 20 per cent of midsize and large e-tailers, which command annual online revenues between USD 1 million and USD 5 million.

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